Responsibilities Firm and Facility Responsibilities
In order for the certification program to be successful, full cooperation from firms and facilities must be accorded. By signing an application, a firm agrees to allow an Agent of FCI to inspect the firm's facility(ies) and agrees to comply with the provisions of the program detailed on the reverse (or page two) of the certification application.
Responsibilities of FCI in the Program
To facilitate the program's operations proceed smoothly and to provide information to facilities about the program, FCI will fulfill these obligations:
1) FCI agrees to operate this program with integrity and provide the most professional services and Agents available.
2) FCI agrees to promote and market the Certified Facility program and develop a website to generate interest in the program and add value to the Certified Facility seal.
3) FCI will add to the Certified Facility website the name of each facility certified within three business days following issuance of the certification certificate.
4) FCI agrees to vigorously challenge and pursue legal action against any firm or person using the Certified Facility seal and logo, certificate, program statements or promotion in a way which brings disrepute on the program, violates the licensing agreement, is false or misleading, and/or is used by firms not certified by FCI.
5) FCI will provide periodic reports on the program to the certified facilities, government, and other interested parties.
Confidentiality
FCI and its Agents agree all information provided to FCI for participation in this program, including, but not limited to, applications, reports, procedures, labels, and any other documents, conversations, e-mail or similar information is confidential and may not be disclosed to any other person or organization outside of FCI staff and Agents without the express written permission of the applicant or certified firm.
Facility Certification Institute
P.O. Box 17579, Arlington, VA 22216
Phone 888-FCI-6885 Fax 703-524-1921 E-mail fci@certifiedfacility.org