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HACCP
HACCP is a food safety management tool that focuses on preventing biological, chemical and physical hazards from reaching the consumer.
Internal Appeals Procedure
A. Commencing The Appeal
Where a facility disagrees with a Certifying Agent who has rendered a decision after conducting a certifying inspection, the Agent shall contact FCI and discuss the issue. Where the issue cannot be resolved, FCI shall contact another Certifying Agent and arrange for a reinspection of the facility.
As soon as possible, the second Certifying Agent shall inspect the facility using the same criteria as the Agent who conducted the original certifying inspection. The second Agent may allow the facility or the original Certifying Agent to provide any additional and relevant information.
The second Certifying Agent shall report back to the Appeals Committee when all relevant information has been gathered, and shall turn over all relevant information to the Appeals Committee.
B. The Appeals Committee
The Appeals Committee shall consist of the Chairperson and at least one other Board Member.
The Appeals Committee may be comprised of up to three members.
Every member of the Appeals Committee shall be and remain independent of the parties involved in the appeals process.
C. Appeals Proceedings
The Appeals Committee may deliberate at any location it considers appropriate.
In all cases, the Appeals Committee shall act fairly and impartially and ensure that each party has a reasonable opportunity to present its case.
The Appeals Committee shall proceed within as short a time as possible to render a final decision by all appropriate means.
The Appeals Committee shall take measures for protecting trade secrets and confidential information.
When it is satisfied that all relevant information has been presented, the Appeals Committee shall declare the proceedings closed. Thereafter, no further submission or argument may be made, or evidence produced, unless requested or authorized by the Appeals Committee.
D. Decisions
A Decision is rendered by majority vote. If there is no majority, the Decision shall be made by the chairman of the Appeals Committee.
The Decision shall state the reasons upon which it is based.
Once a Decision has been made, all parties shall be notified.
Every Decision shall be binding on the parties. By submitting the dispute to the Appeals process, the parties undertake to carry out a Decision without delay.
E. Miscellaneous
A party, which proceeds with the appeals process without raising its objection to a failure to comply with any of these procedures or any direction given by the Appeals Committee, shall be deemed to have waived its right to object.
Neither the Appeals Committee members, nor the FCI, shall be liable to any person for any act or omission in connection with the appeals process.
In all matters not expressly provided for in these procedures, the Appeals Committee shall act in the spirit of these procedures and shall make every effort to make sure that the Award is enforceable at law.
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